Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Saturday, October 22, 2022

Why is strong identification important in the world of the internet?



Strong identification is the term that means biometric recognition. In the network's world, everybody is at a distance of 15 seconds. That means we can make contact with people who are 5000 kilometers from us. But there is a possibility that this person lives next door to us. And that means we must be careful and think about what we are saying or writing on the net. 

But then we must realize that there are no harmless hackers. Even if, we think. That there is nothing to hide in our network. We forget one thing. Hackers can break into harmless networks to use that network as a platform to attack. 


The attack can be:


1) Attempt to steal vital information. 


2) Deliver propaganda and disinformation.


Both of those hostile actions can cause the internet will be closed. By connecting a cell phone to the Google account and using a cell phone-based login protocol the account's legal owner gets information if somebody tries to log in to that account without permission. The modern "watchdog" system tells if somebody tries to log in to the system without permission. 

The use of modern equipment makes those systems safer. And things like getting access to Facebook or some other social media accounts by removing the sim card from the cell phone is impossible. 

Hackers can use stolen social media accounts to send messages to the victim's children and ask if there is a paper in the parent's room where the password for some more important user accounts is. The message could be that "hi, I lost my just changed password, and that thing is in under my notebook would you send it to me". 

And then the kid sends that password. So we should teach our children that they should not give any passwords to anybody. Also, tell them that they should tell those kinds of attempts to their parents. 

That kind of attack by using social media to cheat other people to seek paper, where a user wrote a password and shares their data in SMS or social media message. Is a forgotten way to use social media in attacks. In that case, the attacker might borrow a sim card or telephone. That was left on the table after the workday. 

The user must always change the sim card's pin code. If the hacker has access to the office. There is the possibility that this attacker just asks for a new password for the boss' account by using those sim cards. Changing a sim card between telephones is not difficult. And if there is some kind of service for a certain telephone number, the hacker will use that thing for the attack. 

In every company are lists of clients' data. That data consists the contact information like telephone numbers that people like car mechanics can call when the car is ready. And there is the possibility that the hacker makes a social attack against the victim. In that case, the hacker might try to ask for the passwords for some governmental facilities. If their victim is working in those places. 

And how do hackers get that name? They might follow the list of lecturers in open lectures. There might read information like the ICT specialist of some data security company that is the military force's contractor or military forces itself. Then hackers will simply ask for the password. But another thing is that there are no safety data accounts. 

If hackers can break things like the recovery account of Google account, those persons might steal that user's identity. Hackers can steal passwords during lectures very easily. They can simply take a film of the hand movements of the victim. And then they can use slow motion to see where the fingers are on the keyboard. 

So how to act in those places? The best possible thing is to use a biometric login. That thing is impossible to break. And the second best method is to stay logged in. In that case, there is possible to download another browser where accounts' users are logging in to accounts. Then the person can make notes. And then uninstall that browser if that thing is unnecessary. 

In the same way, the person can open their account for lectures and other kinds of symposiums. If there is nothing important, that thing minimizes damages even if somebody steals passwords. Changing password often is not reasonable. Users must always write new passwords somewhere. And if that thing is some kind of paper, there is the possibility that the piece of paper will go to the wrong hands.

So when should a user change the password? When that person worked somewhere else than their own office by using a computer, that is not their property. They should change their password. But that thing is necessary only if the user uses a password. The keyloggers cannot break biometric sensors. And that means bimetric identification is the tool of the next generation. 


https://fromplatoscavetoreality.blogspot.com/2022/10/why-is-strong-identification-important.html

Saturday, October 9, 2021

Even the best plan doesn't save the company if it doesn't follow them.





Service is entirety. And all parts of the service must plan well. But putting the plans into practice is also an important thing. If people are not following the plans those plans have no effect. 

So very high-paid consultants can make many reports. They can introduce things but if their customer would not make anything to put them into practice they are just reports that do not affect productivity and profits.

The company is service. That means that all parts of the service must think and plan well. But also the practical application in service and other things is the important thing. The practical service is the thing that impresses the customer. 

The service design of the company should be the dynamic entirety. The workspace, crew, and technical equipment must work for making the pleasing and good service experience. If some of those parts are missing or are not working well that means the service is bad.  And the entirety is not working and the service doesn't leave a good taste. 

Slow internet connections are the main reason why people are choosing another service. But if the homepages are working fine and the thing that is in those pages is the pleasing customer. That person would come into the company and in that case, the good experience of service is the thing that is needed for making a person buy the product. 

The worst mistake that the workers who are working in customer service must realize is that there are sometimes difficult customers. There is always some reason why the customer is difficult. And in some cases, the reason is that the customer wants to buy a large number of the service. When some difficult customer comes into the hotel and wants to see rooms there is a possibility that the person wants to make the business meeting with a large company for selecting the meeting with the prime contractor and its subcontractors for some large-size building sites. 


And in that kind of case, there might need for many rooms. But anyway, even in the case of regular customers the difficult customer always has some reason for being difficult. 


The offerer of the service is responsible that the service people are handling their job. And the thing is that the service crew is not always responsible for bad things. The leaking pipes are not the fault of the cleaners. The company should know what kind of people they are hiring. They should interview people who want to work in that company. 

If we are honest we should understand that if the person who is serving us at the service desk doesn't speak our language that thing is not that person's fault. The company has recruited that person and they should know that there is a language problem. The responsibility to check the qualification of the employees is the offerer of the service. So this is the thing that we should realize when we are getting service. If the raw materials what the company uses are bad even the best masters cannot save that concept. 

But the problem is that the service is entirety. And in some cases, the service that people are buying looks nice. But then there is a problem that the service packages are medley, collected around one big concept. That means there is one well-thought service and then some auxiliary concepts that are not thought so well. In that case, the offerer of the service just hopes that nobody uses the auxiliary services. One of the best examples is the bars that are selling alcohol and food. In that case in the permit application is put that the main product is the food. 

But somehow the main service is turning to sell drinks. In that case, the raw material of the food is getting old. And in that case, the owner must just hope that nobody order food.  But there is the possibility that sometimes some people are buying food like hot dogs. And if the material of the food is not so good as it should be there is a problem. In that case, making the hot dog can take a very long time. 

https://thoughtandmachines.blogspot.com/

Thursday, October 7, 2021

The design of the company is always important.



Designing and preparing for the future is one of the most important things in the world. The ability to adapt to the changes in the environment is the lifeblood for a company. And if the company cannot adapt to the physical environmental and technological advantages. 

Along with changes in political infrastructure that causes bankruptcy for all companies. If the company and its service don't feel nice people are not buying anything from the company. 

And without sales, the company would fall because its money storage ends. The purpose of the design of the company and its services. Is to make people interested in the product of the company. Interest is the thing that makes people buy the products. If the person would not even click on the homepages of the company or step into the shop. 

That would mean that the money of that buyer goes to another company. The buyer makes the selection, which company or product pleases that person. And then the buyer selects the best product that is in his mind the best. The design of the company is the people and the workspaces where those people are working. 

The idea is that the company is introducing its most aerodynamic part of itself to clients. The thing that is introduced for customers is the most modern and the most interesting part of the company and its products. The idea is that the thing that is introduced for people is making the company and its products interesting in the eyes of the customers. And also make people buy its products. 

The reason why the design of the service or company must be the entirety is that people should interest in its products. This is why the salesmen have put things like Ferrari to the display windows of the car dealers. The purpose of those things is to bring the customers to the dealer's hall and then maybe some cars can be sold by dealers. 


People who are participating in that organization and especially in customer service must have an attitude that the company's purpose is to sell its product. Selling the products which can be a physical product like some merchandise. Or the company can sell services. In the SOAP (Service Oriented Application). 

The behavior of the persons who are working with that thing like giving nursery or micro support must please their customers. Customers must have a good feeling after the meeting and support session. If they feel bad. That will banish the customers. The company is the entirety of people, machines, and things to sell. If people are feeling that they are not welcome. That means they don't buy the products and services. Also if the workspace of the company looks cheap that will cause the question. What kind of support the company can offer. 


When customers are taking their products home, they might want to get advice. And if they don't dare to ask questions they would fail in things like deployment. That is dangerous. 


When the persons will elect to that kind of service-oriented company. The question is what the recruiters must ask themselves. Is: "would I want to get service from that kind of person"? If the answer is "yes" the place would be that person work rest of the working career. The people must dare to ask that person about the products. 

When people are recruiting other people. They must keep focus that the primary role of the worker is to make money for the company. And if the customers don't like that person, this makes the loss of the customers and incoming money. But the thing is that the design of the service means that everything feels good, feels nice to visit in the company. The first sight of the product is the homepages of the company. And if the homepages are bad people don't dare to come to visit and buy the products. 


https://thoughtandmachines.blogspot.com/





Friday, November 29, 2019

The artificial intelligence in service of society

The artificial intelligence in service of society

When we are talking and writing about artificial intelligence, we see only risks and hazards like bombs, and we don't see the great opportunities, what that kind of thing can offer. The thing is that artificial intelligence can alert the personnel if there are some people, who have problems with moving, or they have the signs of handicapped, and that would be told that the person needs special attention.

The second thing what artificial intelligence can do with the society is collecting data from the traffic, and then the computers, what are controlling the traffic flow can turn the cars to the routes, where is no rush when the inner flow of the traffic would close the route. This kind of solution can disassemble the rush and make traffic more flowing and faster, which will decrease pollution.

That means that the system would meter the time, what the driving to some point would take, and when the time of the drive would across some limit, the system would turn the traffic to another route. The data what system must take is the waste of fuel of each car model, and then the waste of fuel with a certain speed, and when the system calculates that the waste of fuel, while the car is standing or driving with slow speed would across the certain point, the traffic control would send the message to those car models and tell that it would be cheaper to turn some other road.

And when we are thinking the collection of the data, the system might ask, is the person going to a certain city, or if a person wants the targeted information the data of destiny can be given to the system and the computers can calculate the ideal route for that trip. When we are thinking about traffic, we are facing a situation, that what we are afraid of. If the data, what is given to the system is sharp the system can create sharp solutions, and this is problematic for humans.

We are afraid to share the personal data with the network, but we can talk about our holidays and other things freely in the places like cafeteria or pub, and we don't even know who is listening. But when we are sharing data to the officials, we are afraid that some policeman knows, where we are. When we are thinking about computers, they are best in handling the big data flow.

And the traffic is a very good place to test artificial intelligence, which uses active screens and existing technology, like mobile telephones and digital car radios. The entire system would be only the algorithm, which collects data and uses it to interactive communication between participants. This means that the system can serve people rally effectively if it has the necessary information.

Thursday, September 26, 2019

Companies as part of business life

Companies as part of business life

We all want to be leaders of the big companies, and of course, that kind of thing is really important when we are thinking about a career, what we might do. And in the experience of the leading position of companies are important, when we are searching for very big positions in the big companies. That's why some people are establishing own companies because they want to show their management skills and make a network. But the thing is that before we are establishing any kind of firm, or we start to lead any kind of things in business life, we must know exactly what the company is.

The definition of the word "company" is that thing is a combination of service and product, what purpose is to make a financial benefit for the owners. Of course in SOAP (Service Oriented Application) service itself is the product, but service is also thing how the product is delivering to customer.

And if we want to make a successful business, we must have the necessary skills for that sector of business life, what we have chosen. This is the thing in the successful business. If we make a bad job, we must pay damages and that kind of things are spoiling our reputation if we sometimes want to seek a job as the leader of big companies.

In the working life is billions of people, who are chosen the wrong career, because of their first experience of some jobs is bad. The person can be a perfect chef or perfect person for customer service, but the bad experience in the first contact with working life would turn studies to law schools and another kind of things, and that thing is really sad.

But if we establish a firm, we must make a backup plan, because sometimes people who don't know right people are not getting customers. Good professional skills are not enough when we must get contracts. Selectors of subcontractors of big and well-known companies are getting thousands of offers in a month, and the thing is that those actors seem good in the CV:s of the people, who are working in some other company.

And that kind of contracts is a good opportunity to make social contracts and increase the social network with the leaders of a well-known company. So that's why some offers are getting buried in the Email boxes. This is the reason, why we should get somebody, who would recommend us for those people. But if we do bad work, that thing is maximizing damage, because that person might lose trust for our skills and ability to handle problems and projects.

Following the law is always important because as you might know criminal registration is not a very good recommendation in any position of business life. And also we must realize, that we must not increase corruption or somehow use unethical methods in business. They are bad for reputation, which is a more and more important thing in business life because people are sharper with things, like ecology, humanity, and another kind of things.

If the conditions of product things are unethical, that thing would uncover on the Internet very soon, and who wants to buy the product, what would cost lives in somewhere. Also, things like cartels and other illegal methods in competitions are very soon uncovered. This is the reason, why we should consider our training. If we would have some else training what is suitable for business life, we must realize, that somebody would start to make reports for cartels.

Things like sports clubs are nice hobbies, but they are causing so-called "conspiracy theories" about the cartels, which means contracting prices between the companies. And if that kind of things would uncover, the result would be extremely big penalties and long court processes. This is one point of view to business life.

Monday, February 25, 2019

Data system and its relationship with the customer.


The reason, why the data system exists is that is made to serve something. And this means the system is not meant for just being. When the company or some other society transforms to use the new data system, it means that the new system allows making things easier, more effective and faster, which means that there would be more time for the things, what the society makes. This means that there must be a reason for changing methods, and this kind of things are very easy to explain for the working society.

When some HR-management agency delivers mobile devices to the employees, it must have some reason for that. And the reason must be that the mobile system would give freedom. It allows using many places for working interviews, and when we are thinking about those interviews, they can happen in some environment, that the persons who are in the interview forget that they are in the situation, where the consultant makes a decision, how suitable the person is for some working place.

And on the other hand, the employee candidate makes the decisions is the workplace suitable for this particular candidate. If the level of needed skills is very high, and work seems to be full of challenges, that could mean, that the candidate would say "no", because of afraid that the work is too difficult for that person. This is the problem in working life.

There is a need for highly trained professionals, but how to get those professionals, if they would not have a career? There is always consultants, who say that there should not be many employers in the CV. Of course, that means bad, if there are many companies and a short period working relationships. But there must be some reason for that. If the person has problems with drugs or alcohol, that is the good reason for that.

But if there seems that that person has no problems, there have been happening something, what causes that the employers would not hire that person. And if there are many companies, what claims that person was not suitable for them, there is one thing, what is suspected. That person might harm some big boss of some big size central actor, and that causes those kicks off. And the thing is that those other companies are actually independent companies.

If some boss of another company says, that other actor must kick off the employee, that means suspected cartel. The cartel is the situation, that companies are making contracts about prizes over the border of the company, and that is an illegal act.  Authorities would give very high-level mulct in the cases that the cartel is uncovered. The thing that some highly trained professional is banned from the working life would cause that the authorities start to suspect the cartel.

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