Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Tuesday, April 23, 2019

The story about the men and women, who hide their background


https://kimmoswritings.blogspot.com/

Leonardo's tank (Wikipedia)


The story about the men and women, who hide their background

Below this text is an article, what tells the story of Alma Pihl, woman, who made many pieces of jewelry for the Russian emperor's family. And the interesting thing was that the woman hide her identity when she moved to Finland after the Russian revolution in 1917. That story has brought in my mind that question about the things, that how many artists have hidden their identity during the lifetime. When we are thinking about famous artists like Leonardo da Vinci, we must realize that those men and women might not very well be known during their lifetime.

There is a possibility that many other artists have been really unknown during their lifetime. And the thing is that Vincent Van Gogh didn't sell a single painting during his lifetime supports that theory. But let's go to think about the most famous artist in the world. Leonardo da Vinci was a professional painter, who painted many masterpieces, and the thing is that this man wrote the texts by using a mirror. This thing would tell one thing about the working of this artist. The thing is that he painted some paintings under the supervision of some other person.

Are some paintings, what Leonardo made, actually the works, what was made for customers?

When we are thinking about the persons like Leonardo they might be a little bit difficult persons, but when somebody ordered the painting from them, those people must be work as the customer servants. That meant that some of those people might give orders about the things, what that master must do in the painting.

And maybe the mirror writing was meant for those people, that they can follow the work of the master from distance. I think that in some paintings like "The Last Supper" there could be somebody, who gave an order of the characters for that painting. But I don't know how much instructions people usually gave Leonardo, who was actually also an engineer. And the machines what Leonardo created were secrets of the state. The artist was good covert work for the weapon developer, who invented things like aircraft and tank.

Actually, Leonardo created other things than paintings. That man invented the tank and aircraft, what was shoot to airborne by using the giant crossbow, and those inventions could revolutionize the warfare. Maybe Leonardo da Vinci created the idea that his aircraft of the glider was shot over some city, and then the crew has dropped the container, what was filled with gunpowder to the city. That idea could be very interesting in the eyes of the noblemen.

https://yle.fi/uutiset/3-10746715

Tuesday, March 19, 2019

The role of reclamation telephones and Emails in customer service

The role of reclamation telephones and Emails in customer service

The mission of the customer service is to find things, where somebody has been done something wrong when they have given the service or merchandise. We are thinking that every person is acting the right way when they are giving service to customers. But in fact, sometimes we are facing the person who is making things, what is not tolerated. One version is to make things like SIM-card in the name of some company, and that kind of action can make possible to create the service, which is illegal. That kind of thing, where some firm would pay the phone bill, and after that, the firm would send the bill to "client" would use for illegal actions. That kind of actions would cause that innocent person would get in trouble and the simultaneous misuse the SIM-cards of some company can cause the permissions of the telephone operator can be delayed by the officials.

 That's why the information about the misuse of telephone subscriptions must get in the knowledge of the service providers. The worst situation is that somebody gets SIM-card, which is registered to some other person's name, and that allows that person to make perfect identity stealing. That means that using this SIM-card the person would make the mobile certificate, and that thing can cause very bad problems for the victim. That identity thief can steal every E-mail and social media account of that person, and then actually the all life of the target would be in the hands of another individual.

That means that the person can see the health care information of the person, and also the telephones can be used as the tracking device, and the thing works by using things like Samsung account, what is not same, what is used as the normal account of the cell phone, and that means that the telephone can be tracked by using the "find the device" operation. If the SIM-card is made for the company, that allows those persons to track every single telephone call, that is called from the device.

This kind of things can be used for mapping the friends of the targeted person, and then the criminals can track persons, who are suitable for illegal operations. That kind of information can be used to map as an example the persons, who have dementia, and then the thieves can slip in by playing some members of the nursery service. And this is the reason, why the telephone and phone call information must keep secret or confidential. Also, there are many persons, who would go in trouble, if their social network would uncover. Those persons might be ex-drug addicts, who have played a role in the smuggling organization. Those persons can have revengers in the back of them, and they might be targeted for violence.

Monday, February 25, 2019

Data system and its relationship with the customer.


The reason, why the data system exists is that is made to serve something. And this means the system is not meant for just being. When the company or some other society transforms to use the new data system, it means that the new system allows making things easier, more effective and faster, which means that there would be more time for the things, what the society makes. This means that there must be a reason for changing methods, and this kind of things are very easy to explain for the working society.

When some HR-management agency delivers mobile devices to the employees, it must have some reason for that. And the reason must be that the mobile system would give freedom. It allows using many places for working interviews, and when we are thinking about those interviews, they can happen in some environment, that the persons who are in the interview forget that they are in the situation, where the consultant makes a decision, how suitable the person is for some working place.

And on the other hand, the employee candidate makes the decisions is the workplace suitable for this particular candidate. If the level of needed skills is very high, and work seems to be full of challenges, that could mean, that the candidate would say "no", because of afraid that the work is too difficult for that person. This is the problem in working life.

There is a need for highly trained professionals, but how to get those professionals, if they would not have a career? There is always consultants, who say that there should not be many employers in the CV. Of course, that means bad, if there are many companies and a short period working relationships. But there must be some reason for that. If the person has problems with drugs or alcohol, that is the good reason for that.

But if there seems that that person has no problems, there have been happening something, what causes that the employers would not hire that person. And if there are many companies, what claims that person was not suitable for them, there is one thing, what is suspected. That person might harm some big boss of some big size central actor, and that causes those kicks off. And the thing is that those other companies are actually independent companies.

If some boss of another company says, that other actor must kick off the employee, that means suspected cartel. The cartel is the situation, that companies are making contracts about prizes over the border of the company, and that is an illegal act.  Authorities would give very high-level mulct in the cases that the cartel is uncovered. The thing that some highly trained professional is banned from the working life would cause that the authorities start to suspect the cartel.

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